Terms and conditions
TERMS AND CONDITIONS OF SERVICE FOR END-USERS
This agreement is made between
Lebanon Phone Center & Alarm Inc. also dba LaTel Communicatons
(“Provider”), and the End-User (“End-User”) of
the Hosted VOIP Digital Phone service. Any
Provider services or products (“Services”) made
available to End-User shall be governed by the
terms and conditions herein. By activating the
Services, End-User acknowledges receiving,
reading and understanding this Agreement and
accepts the terms and conditions herein.
End-User acknowledges that they are of legal age
(18 years or older) to enter into this
Agreement.
1. TERMS AND CONDITIONS.
The terms
and conditions stated herein are in lieu of and
replace any and all terms and conditions set
forth in any documents issued by End-User,
including, without limitation, purchase orders
and specifications. Any additional, different,
or conflicting terms and conditions on any such
document issued by End-User at any time are
hereby objected to by Provider, and any such
documents shall be wholly inapplicable to any
sale made or service rendered hereunder and
shall not be binding in any way on Provider. No
waiver or amendment to this contract or these
terms and conditions shall be binding on
Provider, unless made in writing expressly
stating that it is such a waiver or amendment
and signed by a duly authorized representative
of Provider.
2. TERM.
Unless
otherwise indicated, the Service is
month-to-month with no term. The term of this
Agreement (“Term”) begins on the date that
End-User purchases Services and continues
monthly for the duration of the service period.
At the end of each month, the Term is
automatically renewed for the following month
unless End-User provides Provider, prior to the
end of the current Term, notification of
intention to terminate the service. End-User
agrees to pay for Services for the duration of
the Term. Expiration of the Term does not
alleviate End-User of responsibility for paying
all unpaid, accrued charges due hereunder.
3. 911 EMERGENCY DIALING.
4.911 Dialing. LaTel Communications
911 Dialing will be implemented and
operational with the Service. Service may not be
used in any geographical area different from
that reported to LaTel Communications
as the Customer’s installation site. With
E911 service, when you dial 911, your telephone
number and registered address is simultaneously
sent to the local emergency center assigned to
your location, and emergency operators have
access to the information they need to send help
and call you back if necessary.
By using this Service, you authorize us
to disclose your name and address to
third-parties involved with providing 911
Dialing to you, including, without limitation,
call routers, call centers and local emergency
centers.
5. Registration of Physical Location Required.
For each phone number that you use for the
Service, you must register with LaTel
Communications
the physical location where you will be using
the Service with that phone number. When you
move the Device to another location, you must
register your new location. If you do not
register your new location, any call you make
using the 911 Dialing feature may be sent to an
emergency center near your old address.
6. Outages due to Electrical, Internet or other
General Failures. End-User acknowledges that the
Services will not function in the absence of
electrical power, access to the Internet or
other general failures associated with the VOIP
network. End-User acknowledges that the Services
will not function if there is an interruption of
End-User’s broadband or high-speed Internet
access service, though inbound calls will be
continue normally at our hosted services.
7. Non-Voice Systems. End-User acknowledges that
the Services are not set up to function
without-dialing systems including home security
systems, medical monitoring equipment, satellite
television systems and some facsimile systems.
By consenting to these terms and conditions,
End-User waives any claim against Provider for
interruption or disruption of such systems by
the Services.
8. LEASED OR RENTED EQUIPMENT.
In offering the Services, Provider may supply
Equipment to End-User. The Provider shall
maintain ownership of all provided equipment.
End-User shall be required to obtain
authorization from Provider to return any
Equipment. Provider will replace Equipment only
if the Equipment is deemed to be defective and
covered under the warranty. Provider will not
cover replacement for lost, stolen, mistreated
or modified equipment. Equipment returned by
End-User that is not covered under warranty may
be refused by Provider, and End-User will be
responsible to pay return shipping charges.
A fee of $70 per VOIP adapter will be
charged to any End-User who damages Equipment or
does not return the Equipment in good working
order upon account termination.
5. BILLING, CHARGES AND PAYMENT.
6.Upon purchase of the Service and delivery of
the equipment, End-User must provide a valid
form of payment (Credit Card, check, or Checking
Account routing number) End-User authorizes
Provider to charge the End-User for all charges
arising from End-User’s use of the Services.
End-User agrees to notify Provider of any change
to the credit card or checking information
including, but not limited to, changes in
account number, expiration date or billing
address. Provider shall not be responsible for
any charges made by the credit card issuer or
bank to End-User’s credit card or checking
account for exceeding credit limit, insufficient
funds or other reasons.
7. CREDIT TERMS. All Services provided to
End-User and covered by the Agreement shall at
all times be subjected to credit approval or
review by Provider. End-User will provide such
credit information or assurance as is requested
by Provider at any time. Provider, in its sole
discretion and judgment, may discontinue credit
at any time without notice.
8. Provider will send or make available to
End-User a monthly on-line invoice for the
Services and bill all charges invoiced to
End-User’s account to the End-User. Such charges
shall include activation fees, monthly service
fees, shipping charges, disconnection fees,
equipment charges, toll charges, taxes and any
other applicable charges. Monthly service fees
are paid in advance of each month’s service;
toll charges and any other applicable charges
are billed at the end of each month’s service.
Provider reserves the right to charge the
End-User for toll charges at any time if
End-User’s cumulative toll charges for the
current month exceed two hundred fifty dollars
($250.00). Billing for monthly service fees
commences upon purchase of the Services, and the
first month’s monthly service fee shall be
prorated to take into account any partial month
that may occur as the result of the date monthly
service fees are initiated. Thereafter, billing
for monthly phone services will occur in advance
of the month the Services are provided, whereas
billing for any toll or long-distance charges
will occur in arrears.
9. LATE/NON-PAYMENT. If any charges for the
Services are due but unpaid for any reason
including, but not limited to, non-payment or
declined End-User credit card charges, Provider
may suspend or terminate the Services and all
accrued charges shall be immediately due.
Provider may charge End-User interest a
2.0% late fee if payment is not
received by the 15th of each month. If End-User
fails to pay Provider within 60 days of billing
date, Provider has the right to disconnect the
Services without notice and/or send to
collection. Upon disconnect, End-User agrees to
immediately pay all amounts owed to Provider.
Provider reserves the right to charge End-User a
$25.00
re-establishment of service fee.
Upon disconnect a valid credit or debit
card will be required to reinstate service.
10. Prices for the Services include any
applicable customs duties, sales, use, value
added, excise, federal, state, local, public
utility or other similar taxes.
11. End-User acknowledges and agrees that the
Services are provided “as is, where is.” Credit
allowances are under the sole discretion of
Provider.
12. From time to time in its sole discretion,
Provider may offer promotions or discounts on
activation or other fees. Any promotion or
discount codes must be entered by End-User upon
purchase of the Services. End-User shall not be
entitled to a subsequent credit for such
promotions or discounts, if not requested at the
time of account creation or change of service.
13. BILLING DISPUTES.
End-User must dispute any charges for the
Services within thirty (30) days of receipt of
the monthly on-line invoice or End-User waives
any objection.
14. TOLLS.
If applicable, every call to or from Equipment
using the Services that originates or terminates
in the Public Switched Telephone Network
(“PSTN”) is subject to the then-applicable toll
charges that are associated with the respective
Plan ordered by End-User. Every call to or from
Equipment using the Services that originates or
terminates with a SIP service provider that is
not affiliated or associated with Provider will
also count as PSTN minutes and be subject to the
then-applicable toll charges that are associated
with the respective Plan ordered by End-User. As
applicable, domestic long distance calls are
billed in 6
second increments. As applicable, calls to a
phone number outside the United States and
Canada to a non-Provider account will be charged
at the current rates published on the Provider
related website. The duration of each call from
the US to international destination is to be
calculated in six (6) second increments.
7. TELEPHONE NUMBER.
Telephone numbers provided by Provider
(“Number”) to the End-User shall be leased and
not sold. End-User is not to use the Number with
any other device other than the Equipment
without the express written permission of
Provider. Provider reserves the right to change,
cancel or move the Number at its sole
discretion. If, however, the End-User chooses to
‘port’ their existing phone number into the
Provider VoIP service, the End-User shall also
be able to ‘port’ the number out of the Provider
network upon termination of service if the
End-User has maintained an account in good
standing with Provider.
8. LOST, STOLEN, ALTERED OR BROKEN.
End-User shall not modify the Equipment in any
way without the express written permission of
Provider. End-User shall not use the Equipment
except with the Services provided hereunder.
Except as otherwise provided for hereunder,
End-User is responsible for all lost, stolen or
broken Equipment and may be required to purchase
a replacement to continue service. Replacement
charges will be based on the fair retail price
of equipment, plus applicable shipping costs and
taxes. End-User shall immediately notify Partner
of any lost or stolen Equipment and shall
cooperate with Provider in all reasonable
aspects to eliminate actual or potential
unauthorized use of the Equipment. At Provider’s
sole option, failure to report lost or stolen
equipment in a timely manner will cause End-User
to be responsible for all service fees accrued
until the time that Provider is informed of the
loss or theft and can effect a termination of
the Services.
9. PROHIBITED USES.
Any use of the Services or any other action that
causes a disruption in the network integrity of
Provider or its vendors, whether directly or
indirectly, is strictly prohibited and could
result in termination of the Services. End-User
understands that neither Provider nor its
vendors are responsible for the content of the
transmissions that may pass through the Internet
and/or the Services. End-User agrees that it
will NOT use the Services in ways that violate
laws, infringe the rights of others, or
interfere with the users, services, or equipment
of the network. End-User agrees and represents
that it is purchasing the Services and/or the
Equipment for its own internal use only, and
shall not resell, transfer or make a charge for
the Services or the Equipment without the
advance express written permission of Provider.
Use of service shall not include certain
activities including, but not limited to, any
autodialing, continuous or extensive call
forwarding, continuous connectivity, fax
broadcast, fax blasting, telemarketing or any
other activity that would be inconsistent with
residential or small business usage, unless
specifically agreed to otherwise in writing by
Provider and End-User.
10. UNLIMITED MINUTE USAGE PLANS; CHANGES TO THE
AGREEMENT, SERVICES OR PLAN.
LaTel Communications Acceptable Use Policy
1.
Definitions:
1.
"Service"
– shall mean the products and services that are
being provided to you as described in any quote
or order form, including, but not limited to,
LaTel Communications Unified Communication
services, collaboration services, the Messaging
Services, and any associated software, hardware
or web-based platform. "Service" shall also
include any additional Services provided to you
as described in any addendum or amendment.
2.
"Device"
– shall mean a LaTel Communications-provided
telephone, telephone adapter ("Adapter"),
router, or other LaTel Communications-provided
device used with the Services.
3.
"Fax, SMS, or MMS Broadcasting"
and "Fax, SMS or MMS Blasting" – shall
mean sending the same message by fax, SMS, or
MMS to six (6) or more recipients at the same
time, one after another.
2.
Unlimited Services.
LaTel Communications reserves the right to
periodically review usage levels of any
unlimited service plans, including, but not
limited to, minutes, data, messages, and API
calls ("Unlimited Plan(s)"), to ensure that you
are not using such service in violation of this
AUP and if such an abuse or violation is
discovered to terminate or adjust the plan as
appropriate. You agree to use the Unlimited Plan
for services of a quantity or duration
comparable
to that of the average customer presently
utilizing LaTel Communications services, (SIP
Trunks, maximum of 1500 minutes per unlimited
trunk, overage of .023 per minute will be
charged), (Hosted Phones normally average 700
minutes per phone). Customer will not employ
methods, devices or procedures to take advantage
of unlimited plans by using the services
excessively or for means not intended by LaTel
Communications. Excessive use is defined by LaTel
Communications as use that substantially exceeds
the average volume or duration of calls, data or
messages used by all other LaTel Communications
Unlimited Plan, customers using the same
service, or attempt-ing to originate or
terminate multiple concurrent phone calls,
faxes, or messages through any single line of
service. The following types of services are
specifically prohibited and may not be accessed
through LaTel Communications’ unlimited voice
service plan: monitoring services, data
transmissions, transmission of broad- casts or
transmission of recorded material. LaTel
Communications may terminate your service or
change your service plan if, in its sole
discretion, LaTel Communications determines that
your use of the Unlimited Plan violates this
prohibition or is otherwise "unreasonable" or
results in abuse of the Unlimited Plan.
1.
We
consider your use of our Service to be
"unreasonable" and therefore subject to
immediate termination if you:
a.
re-sell, re-brand, re-supply, re-market or
commercially exploit our Unlimited Plans,
without our written consent, in order to
aggregate traffic from more than one customer
over an "unlimited" line or trunk;
b.
set up routing functionality such that only
outbound long-distance traffic is sent over the
Unlimited Plan; or
c.
engage in any other conduct which is fraudulent,
illegal, harassing or results in significant
network conges-tion, or degradation.
2.
We
consider your use of our Service to be "abusive"
and subject to immediate termination or
adjustment if you utilize:
a.
Autodialing, predictive-dialing, or
robo-dialing.
b.
Continuous, repetitive or extensive call
forwarding.
c.
Harassing, threatening or abusive calls, faxes
or messages.
d.
Unsolicited calls, faxes or messages if such
unsolicited activities could reasonably be
expected to, or actually do in fact, provoke
complaints.
e.
False information for you or any users of the
Service.
f.
Continuous or extensive chat line or conference
call participation.
g.
Free conference calling or similar services that
participate in traffic simulation practices or
schemes that result in excessive charges.
h.
Repetitive and/or continuous messaging or
calling to the same destination number if such
activity could reasonably be expected to, or in
fact actually does, provoke complaints.
i.
Long duration calls (defined as calls to the same
number in excess of four hours (continuous or
cumulative) within a 24 hour period) and/or
calls placed to specific numbers/destinations for
the purpose of generating charges or fees for or
with a third party.
j.
calls that do not consist of uninterrupted live
human voice dialog by and between natural human
beings.
k.
Continuous call session connectivity.
l.
Fax, SMS or MMS Broadcasting.
m.
Fax, SMS or MMS Blasting.
n.
Telemarketing. or
o.
Any other activity that would be inconsistent
with reasonable personal, residential and
business use patterns, causes network congestion
or jeopardizes the integrity of LaTel
Communications network.
3 Lawful purposes only.
You may not use our Service or your Device in
any way that is illegal, improper or
inappropriate. A non-exhaustive list of examples
of illegal, improper or inappropriate uses of
our Service and/or Devices includes:
3.
Interfering with our ability to provide Service
to you or other customers, or avoiding your
obligation to pay for the Service within the
time frame designated for payment.
4.
Use of the Service to threaten, abuse, harass,
defame, deceive, defraud, interfere or invade
another’s privacy or engage in any similar
behavior.
5.
Use our Service or your Device for:
auto-dialing; continuous, repetitive or
extensive call forwarding, telemar- keting
(including charitable or political solicitation
or polling), fax or voicemail broadcasting or
blasting.
6.
Use our Service or your Device to: impersonate
another person; send bulk unsolicited messages;
use robots, data mining techniques, or other
automated Devices or programs to catalog,
download, store, or otherwise reproduce or
distribute information from our Service or use
any automated means to manipulate our Service.
7.
Violate any law, rule, or regulation; violate
any third party’s intellectual property or
personal rights; or exceed your permitted access
to our Service.
8.
Use the Service for transmitting or receiving
any communication or material of any kind which
would consti- tute a criminal offense, give rise
to a civil liability, or otherwise violate any
applicable local, state, national or
international law or encourage conduct that
would constitute a criminal offense, give rise
to a civil liability, or otherwise violate any
applicable local, state, national or
international law.
Provider reserves the right to make changes to
the terms and conditions of this Agreement, the
Services and/or the Plan (“Change of Service”).
In the event of a Change of Service, Provider
will post changes to this agreement listed at
www.latelcommunications.com. Notice will
be considered received by End-Users and such
changes will become binding to End-Users, on the
date the changes are posted to the website
(“Change Date”), and no additional notice will
be required. Provider will post all changes
thirty (30) days in advance of the effective
date of change, with the exception of
international calling rates, which require only
24 hours’ notice.
If End-User does not send Provider
notification of its desire to terminate this
agreement or uses the Service after the Change
Date, End-User is deemed to have accepted and
consented to the change of terms and conditions
of the Service. If End-User does not consent to
the change of service and terminates this
agreement, End-User will be responsible for any
sums due hereunder in addition to any applicable
Disconnection Fee. End-User may request a Plan
change at any time, subject to any applicable
change of service fee and additional terms and
conditions. For a Plan change to a plan that
requires a purchase of the Equipment, an
equipment charge may apply. Provider may
decrease prices for the Services or Plans
without providing any prior notice to End-User.
11. TERMINATION.
End-User agrees to provide Provider with thirty
(30) days’ notice of termination. End-User shall
be responsible for the full monthly service fee
for the month during which the notice of
termination of service is provided to Provider.
Provider reserves the right, at its sole
discretion, to suspend, terminate or change the
Services without advanced notice for any reason,
including without limitation, misuse of the
Services in any way, End-User’s breach of this
Agreement, End-User’s failure to pay any sum due
hereunder, suspected fraud or other activity by
End-User that adversely affects the Services,
Provider, Provider’s network or other End-Users’
use of the Services. Provider reserves the right
to determine, at its sole discretion, what
constitutes misuse of the Services and End-User
agrees that Provider’s determination is final
and binding on End-User. Provider may require an
activation fee to change or resume a terminated
or suspended account.
12. PRIVACY.
Provider utilizes the public Internet and third
party networks to provide voice and video
communication services. Accordingly, Provider
cannot guarantee the security of voice and video
communications of End-User. Provider is
committed to respecting End-User’s privacy. Once
End-User chooses to provide personally
identifiable information, it will only be used
in the context of the End-User’s relationship
with Provider. Provider will not sell, rent, or
lease End-Users’ personally identifiable
information to others. Unless required by law or
subpoena or if End-User’s prior permission is
obtained, Provider will only share the personal
data of End-User with business partners that are
acting on Provider’s behalf to complete the
activities described herein. Such Provider
entities and/or national or international
business partners are governed by Provider’s
privacy policies with respect to the use of this
data. Upon the appropriate request of a
government agency, law enforcement agency, court
or as otherwise required by law, Provider may
disclose personally identifiable information.
13. TECHNICAL SUPPORT.
Provider will make available technical support
to End-Users via telephone and e-mail for the
Services and the Equipment provided. Support for
other applications and uses is not provided or
implied unless agreed to in writing by Provider
and End-User.
14. BREACH.
In the event of End-User’s breach of the terms
of the Agreement, including without limitation,
failure to pay any sum due hereunder, End-User
shall reimburse Provider for all attorney,
court, collection and other costs incurred by
Provider in the enforcement of Provider’s rights
hereunder and Provider may keep any deposits or
other payments made by End-User.
15. INDEMNIFICATION.
End-User agrees to defend, indemnify and hold
Provider, its affiliates and its vendors
harmless from any claims or damages relating to
this Agreement.
16. DISCLAIMER OF CONSEQUENTIAL DAMAGES.
In no event shall Provider or its vendors be
liable for any special, incidental, indirect,
punitive or consequential damages or for any
damages, including but not limited to loss of
data, loss of revenue or profits, or arising out
of or in connection with the use or inability to
use services or products provided hereunder
whether due to a breach of contract, breach of
warranty, the negligence of Provider or its
vendors or otherwise.
17. WARRANTY AND LIABILITY LIMITATIONS.
Provider makes no warranties, express or
implied, including, but not limited to, and
implied warranties of merchantability or fitness
for a particular purpose. Neither Provider nor
its vendors will be liable for unauthorized
access to Provider’s or End-User’s transmission
facilities or premise equipment or for
unauthorized access to or alteration, theft or
destruction of End-User’s data files, programs,
procedures or information through accident,
fraudulent means or devices, or and other
method, regardless of whether such damage occurs
as a result of Provider’s or its vendors’
negligence. Any claim against Provider must be
made within 90 days of the event of the claim
and Provider has no liability thereafter.
Provider’s liability is limited to repair,
replacement, credit or refund. Provider may
elect to provide a refund in lieu of credit,
replacement or repair. All warranties cover only
defects arising under normal use and do not
include malfunctions or failures resulting from
misuse, abuse, neglect, alteration,
modification, improper installation, or repairs
by anyone other than Provider. In no event shall
Provider’s total liability hereunder exceed the
amounts paid by the End-User to Provider in the
prior twelve (12) months from the date of claim.
18. EXPORT COMPLIANCE.
End-User agrees to comply with U. S. Export laws
concerning the transmission of technical data
and other regulated materials via the Services.
End-User agrees to comply with applicable local,
state and federal regulations governing the
locality in which the Equipment and Services are
used.
19. PHONE NUMBERS AND WEB PORTAL DISCONTINUANCE.
Upon expiration, cancellation or termination of
the Services, End-User shall relinquish and
discontinue use of any Numbers, voice mail
access numbers and/or web portals assigned to
End-User by Provider or its vendors.
20. SOFTWARE COPYRIGHT.
Any software used by Provider in connection with
the Services and any software provided to
End-User in conjunction with providing the
Services are protected by copyright law and
international treaty provisions. End-User may
not copy the software or any portion of it.
21. SURVIVAL.
The provisions of sections 4, 5, 7, 14, 15, 16,
17 and 19 shall survive any termination of the
Agreement.
22. NOTICES.
Provider communicates with its End-Users
primarily via email. Notices to End-User shall
be sent to the email address specified by
End-User at the time of registration for the
Services or as subsequently specified by
End-User (“Email Address”). End-User is
responsible for notifying Provider of any Email
Address changes. End-User agrees that sending a
message to the Email Address is the agreed upon
means of providing notification. Email is used
to communicate important information about the
Services, billing, changes to the Services and
other information. The information is
time-sensitive in nature. It is required that
End-User read any email sent to the Email
Address in a timely manner in order to avoid any
potential interruption in the Services provided
hereunder.
23. FORCE MAJEURE (EVENTS BEYOND OUR CONTROL).
Provider shall not be liable for any delay in
performance directly or indirectly caused by or
resulting from acts of nature, fire, flood,
accident, riot, war, government intervention,
embargoes, strikes, labor difficulties,
equipment failure, late delivery by suppliers or
other difficulties of Provider that may occur in
spite of Provider’s best efforts.
24. GOVERNING LAW / RESOLUTION OF DISPUTES.
25. Mandatory Arbitration.
Any dispute or claim between End-User and
Provider arising out of or relating to the
Service or Equipment provided in connection with
this Agreement shall be resolved by arbitration
before a single arbitrator administered by the
American Arbitration Association in accordance
with its Commercial Arbitration Rules . The
arbitrator’s decision shall follow the plain
meaning of the relevant documents, and shall be
final and binding. Without limiting the
foregoing, the parties agree that no arbitrator
has the authority to: (i) award relief in excess
of what this Agreement provides; or (ii) award
punitive or exemplary damages. Judgment on the
award rendered by the arbitrator may be entered
in any court having jurisdiction thereof. All
claims shall be arbitrated individually and
Customer will not bring, or join any class
action of any kind in court or in arbitration or
seek to consolidate or bring previously
consolidated claims in arbitration. Customer
acknowledges that this arbitration provision
constitutes a waiver of any right to a jury
trial.
26. Governing Law.
The Agreement and the relationship between you
and Provider shall be governed by the laws of
the State of Utah without regard to its conflict
of law provisions. End-User and Provider agree
to submit to the exclusive jurisdiction of the
courts located within the state of
Missouri
for purposes of entering any arbitration
award hereunder or for any other litigation
hereunder. The failure of Provider to exercise
or enforce any right or provision of the
Agreement shall not constitute a waiver of such
right or provision. If any provision of the
Agreement is found by a court of competent
jurisdiction to be invalid, the parties
nevertheless agree that the court should
endeavor to give effect to the parties’
intentions as reflected in the provision, and
the other provisions of the Agreement remain in
full force and effect. End-User agrees that
regardless of any statute or law to the
contrary, any claim or cause of action arising
out of or related to use of the Service or the
Agreement must be filed within one (1) year
after such claim or cause of action arose or be
forever barred.
25. ENTIRE AGREEMENT.
The terms and conditions of this Agreement
constitute the entire agreement with regard to
this sale and expressly supersede and replace
any prior or contemporaneous agreements, written
or oral, relating to the Services. This
agreement shall be binding upon the heirs,
successors, and assigns of Provider and
End-User.
26. INTERPRETATION OF AGREEMENT.
No provision of this Agreement will be
interpreted in favor of End-User or against
Provider by reason of the fact that Provider has
drafted this Agreement.
Customer Agreement
Checklist
Customer agrees to the
following conditions:
RENTED OR LEASED EQUIPMENT.
I am aware that all equipment provided by
LaTel Communications shall
remain the property of
LaTel Communications
and shall be returned upon
termination of my account.
DATA CALLS. I am aware that
VOIP service is not guaranteed to work
without-dialing equipment (Satellite receivers,
Fax machines, Alarm systems, Credit Card
machines etc.)
ADDITIONAL CHARGES. I agree
to pay all taxes and fees that I incur by using
Directory Assistance, Operator Assistance,
international long distance, and any other
toll-based call that is outside of my
“Unlimited” plan, defined in Section 2 —
“UNLIMITED SERVICES” Acceptable use Policy.
CANCELLATION. I agree to provide 30 days advance notice for account termination. I also agree to keep my account active and in good standing for the duration of any porting process to another provider. I am aware that if I cancel my VoIP service before porting my number to my new provider, I will not be able to transfer the number.